Frequently Asked Questions

Competitors

Event Organizers

Where can I find information on my event?

All tournaments, seminars, etc. are listed on the Upcoming Events page. Check it out here. Fill out the online form and complete payment, typically in under 4 minutes.

How do I register for an event?

Click on the Register (Individual) or Register (Group) button on your event.

Can I register my family in one transaction?

You bet! Select the Register (Group) button on the event page.

Myself or my child will be promoted before the event. How should we register?

You should register as the rank you will be on the day of the event.

Do I need to provide an accurate height/weight/age/gender for tournaments?

Definitely, accurate information is essential to ensure you are placed in the proper division(s).

Can I change my details after I have registered?

You certainly can, send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with the event name and details and we'll make the changes right away!

How do I make payment?

After comepleting your online registration form you will be redirected to finalize payment.

What do I do if I have questions?

Email us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will reply within one business day.

Do you sell the personal information collected on your site?

No your information will only be shared with the event organizer.

Packages

Can I upgrade my package once registration has started?

Yes! Email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

I would like to run a free or charitable event. What are my options

Basic registration is provide for FREE of charge for all free or charitable events.

I would like customize my registration package. What is available?

Custom registration packages are available. We can build just what you need!

How do I process a cash payment?

Coupon codes are available with Silver and Gold Packages. Codes are used to register online when making cash payments or to discount by a set amount. Email This email address is being protected from spambots. You need JavaScript enabled to view it. for additional details.

Can I charge tax and/or service fees on my event?

Yes you can, you provide us with the percentage and/or the amount.

Payment

What types of currency can I accept?

You can select from over 150 types of currency including USD, CAD, EURO etc... Only one type of currency can be accepted per event.

What types of payment platforms can I accept?

You can select from over 40 types of payment platforms including PayPal, Authorize.net, Eway, Worldpay etc... Only one type of payment platform can be used per event.

Can I set an early bird or late fee to my event?

Absolutely, by either amount or percentage.

Competitors Registration

Can I change competitor details after they register?

You certainly can, send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with the event name and details and we'll make the changes right away!

Can someone register a family or a group at once?

You bet! Select the Register (Group) button on the event page.